Problem
Restaurants lose revenue and overload staff: language barrier with foreign guests, allergen risks, slow order taking, and errors on the line.
Solution
Created a multilingual AI waiter for restaurants: the guest scans a QR code, selects a language, and communicates via voice or chat with an avatar that explains dishes and sends an accurate order to the kitchen. Guest journey: language selection after scanning the QR code, greeting tailored to preferences and allergens, voice and text assistant with recommendations and dish details, smart menu with filters by allergens and categories, order review and editing, sending directly to the POS and kitchen, real-time status tracking, saving preferences, and reordering. Allergen safety is built into the design, ready for EU requirements; 7 languages (EN, DE, FR, IT, ES, SL, RU); analytics that increase revenue and reduce the workload on the floor. Pilots in Slovenia, Germany, and Bulgaria; pilot program and investment deck are available.
Technologies
Business Impact
More revenue and less workload on staff: guests order in their native language, with no allergen errors, the order goes straight to the POS and kitchen, and the status is visible in real time.